Their firms blocked access to America Online's AOL Instant Messenger and competing services. They were worried about viruses and other security threats, and that the content couldn't be monitored and ...

A once-popular but now extinct "buddy" on America Online's Instant Messenger that freely answered questions on movie times, weather and stocks is poised to make a comeback next month--but at a price.

As users are exposed to an increasing variety of mobile communication forms--mobile e-mail, voicemail, SMS, and, of course, voice--managing one's availability, or presence, becomes important. Wireless ...

Instant messaging is booming. Almost everywhere you look, people are typing messages to friends and work colleagues at a frantic pace. These are not e-mails but rather short messages that often travel ...

The use of instant messaging in the workplace and from mobile devices continues to grow, according to an America Online survey released Tuesday. Nearly 27 percent of all IM users surveyed said they ...

A school district in New York closed its doors Friday as police and the FBI investigate a threat on an America Online instant messaging chat room. Reports say that a student received a message saying ...

The actual number of chat messages sent each day is hard to come by, but with WhatsApp alone accounting for billions of users, you can imagine the sheer volume of ongoing conversations. Not all of ...