Chainguard expands coverage and impact across Python, Java, and JavaScript libraries, securing the open source dependencies engineering teams rely on Chainguard is the trusted source for open source.

Customer segmentation is one of the most powerful strategies in ecommerce, but it’s also one of the most misunderstood. Many brands assume segmentation is only for “big companies” with massive teams ...

In April 2025, Comcast President Mike Cavanagh bemoaned that the company’s cable broadband division was “not winning in the marketplace” amid increased competition from fiber and fixed wireless ...

MarketSignals™ Custom Personas powered by real spend data—built to help you find, keep, and grow your most valuable customers. NIWOT, Colo.--(BUSINESS WIRE)--Wiland™, the leading provider of ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

Guests were sent scrambling on Nov. 9 when the hotel-and-apartment rental company Sonder abruptly shut down during their stays. Their keycards suddenly stopped working, locking some customers out with ...

Empathy was once considered too soft and squishy for the world of work, but decades of research have shattered that myth. Empathy includes three pieces: sharing others’ experiences, trying to ...

This project segments 9,999 high-value retail customers using RFM (Recency, Frequency, Monetary) methodology. The analysis identifies distinct customer groups and provides targeted business ...

Oct. 2 (UPI) --A curious customer slithered through the drive-through of an In-N-Out Burger in Southern California, prompting a surprise snake rescue by fast food staff. Pasadena Humane said in a ...

The HBR Executive Playbook on building an organization where customer success is the foundation of long-term growth. by Rachel DuRose Customer-centric organizations follow a simple principle: ...

Nearly 40% of Nvidia’s second-quarter revenue came from just two customers, according to a filing with the Securities and Exchange Commission. On Wednesday, the chipmaker reported record revenue of ...

Emotions drive loyalty when promotions no longer work. Trust, honesty and authenticity define brandship. Today’s market is crowded, and brands are finding it harder than ever to hold on to their ...